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Mekong Fest – Privacy Policy
Effective date: 13/11/2025

Mekong Fest is committed to protecting users’ privacy and handling personal information in a transparent, secure, and lawful manner. This policy explains how we collect, use, and safeguard personal data.

1. Information We Collect
We may collect the following types of information:

  • Personal information: Name, email, phone number, address (if registering for a booth, attending events, or receiving newsletters).

  • Technical information: IP address, browser type, operating system, website usage data.

  • User-provided information: Feedback, comments, event registrations, or inquiries.

2. Purpose of Use
Your information is used to:

  • Manage registrations for events, booths, workshops, and Mekong Fest programs.

  • Send updates, promotions, or newsletters from Mekong Fest.

  • Improve user experience, conduct research, and analyze data to organize better events.

  • Comply with legal requirements or protect Mekong Fest’s legitimate interests.

3. Information Sharing
Mekong Fest does not sell, rent, or trade personal information to third parties for commercial purposes.
Information may be shared with partners only when necessary to organize events (e.g., payment providers, service vendors, authorities).
All recipients must comply with security standards and use information for legitimate purposes.

4. Data Security
We implement technical and administrative security measures to:

  • Prevent unauthorized access, disclosure, modification, or destruction of data.

  • Protect personal information during storage, transmission, and processing.
    However, no online transmission or storage method can guarantee 100% security. Users should exercise caution when sharing information online.

5. User Rights
Users have the right to:

  • Access, modify, or request deletion of personal information provided.

  • Unsubscribe from emails or newsletters from Mekong Fest.

  • Contact the Management Board to file complaints or request personal data handling.

6. Cookies and Tracking Technologies
Mekong Fest uses cookies and similar technologies to enhance user experience and analyze traffic.
Users can disable cookies in their browser; however, some website features may be limited.

7. Policy Updates
Mekong Fest may update this Privacy Policy to comply with laws and operational needs.
All changes will be posted on the website and take effect immediately upon publication.

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